theshop never fails to provide great value for my money. I always compare price to other shop before I buy and no one beats their price. It's always been a pleasant transaction even I'm purchasing from abroad. They deliver on time and quality of their watches has never been an issue. I highly recommend them if you want to shop for watches.
November 25, 2015
Bought a couple watches on theshop during a sale. The time pieces were authentic and came relatively quickly
April 29, 2016
Customer service is awful! I ordered a Rolex that was not in stock and needed a few weeks to ship per customer service (actually confirmed BEFORE the order was placed). This was perfect because we were out of the country on vacation. The watch actually shipped same day and required multiple calls from outside the US (at a cost) to resolve and hold at a UPS facility until our return. If you need something done fast.....don't bother sending email.....waste of time. Contacting the shipping department direct is also a joke. Everything you read about RUDE customer service is 100% accurate and true! The $100 or so that I saved vs another source was not worth all the hassle. This is my second watch and likely last from theshop. Would rather pay a little more and get a better experience.