The watch arrived even earlier than the delivery estimate predicted.Order: ,"1
October 16, 2015
I placed an order for a leather jacket with theshop.com on 10/09/2015. The jacket was supposed to be a gift for my wife's birthday. Until today (10/16) the jacked had not been delivered so I called theshop.com to inquire on the delivery. At which point I was told by a customer service rep that the order was cancelled and I should have received cancellation e-mail same day. I told the rep that I'm checking my inbox and I do not see any cancellation e-mails from theshop. I then asked to speak with a supervisor and he basically admitted that the order was not cancelled due to a "system error" and because of that their system didn't generate a cancelation e-mail. (Total opposite what the rep told me). Furthermore he told me that their supplier didn't have the product but as of day it's still listed as available in the website. I wouldn't file this complaint if the supervisor would be polite and/or understanding of the situation. I told him that I felt upset since my wife's birthday is coming up and I have no gift. His response was: "I would be upset about it as well but I would get over". When I said that I will see what I'm going to do about it....his response was: "Have a nice day" and he hung up the phone on me. What kind of customer service is this? How is this company still in business?
November 24, 2015
I ordered a Citizen watch at an incredible, cheap price!The watch arrived after 3 days, it was perfect!Jamashop's amazing, I would recommend it to anyone!
August 19, 2016
conoci na empresa por casualidad buscando por internet la revice y me inscribi al pasar de los dias me llegaban correos de sus promosiones y me empeso a interesar finalmente me decidi por un reloj fossil que me gusto mucho y el tiempo de entrega y su seguimiento fue mejor de lo que me esperaba, sin retrasos y los pactado la calidad exelente y muy buen precio estoy contento con el producto los felicito por ser una empresa muy seria y por su exelente servico #.................gracias.