boutique u-1699

(4)

We speak: English

Chrono Reviews provided by past customers

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January 20, 2014

I ordered an earring and necklace from this shop on November 27,2013 for a Christmas gift to my friend. The shop said it would take 2-3 weeks to ship but after 2 weeks, I contacted the customer service and the the person online told me that my item was on back order so it will take 3-5 weeks to get it shipped. Knowing the delay was due to the necklace I asked the customer service if I could cancel my current order and reorder the necklace and earrings separately so that I could at least give the earring for Christmas but the person on customer service just answered with a plain cold "no". The customer service was so so so terrible and unfriendly. I know what they could do was limited but I would have appreciated if they tried to show at least a little sympathy. Time passed to around first week of January, I emailed them because 5 weeks have passed and they still haven't shipped my item. I waited for a week but they didn't reply at all. Yesterday I emailed them again to cancel my order and guess what? They sent me the Paypal payment confirmation email. Like I would do business with them now. That night, I explained to them the whole situation and that I would no longer like to do business with them.Without an apology they just canceled my order. Until the end they haven't apologized; I couldn't get a Christmas Present to my friend; I wasted my time and totally offended my feelings. Although their price is decent everything else is terrible!! I wouldn't even introduce this shop to my worst enemy!! I spent my time writing this review because I truly believe the shop should do something with the customer service. Customers please I repeat please shop elsewhere!!

August 26, 2015

I would recommend this company to anyone, they are great! ,"1

April 28, 2016

There was an offer during my purchase, and it was a bargain. Way much cheaper when buying it locally here. Other than not having the choice of selecting which shipment carrier to choose, the rest are good.

June 16, 2016

I got the watche I ordered on time as ordered at what I considered a good price. It was a gift to a friend, which was very pleased with the style and Antique look of the watche. I will shop at theshop again.

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