boutique u-586

(6)

We speak: English

Chrono Reviews provided by past customers

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January 28, 2014

This company deserves no stars at all! I bought a watch from them and decided to return it for refund or exchange for another watch. On anuary 13, 2013 I got a reply that my watch is not eligible for return or exchange since it shows signs of wear, and they they send it to their repair department. I have never asked or authorized them to repair my watch: it is brand-new item and I would like to sell it intact. I have been calling ever since every day to their customer service and begging them to mail me my watch but all in vain. Every day they are telling me that they would get in touch with their Returns and Repairs departments and leave a message but nothing happens. There seems to be a fundamental gap between their customer service and other departments. ration has no limits: my watch has been dusting on their shelves the whole week and I do not know what else I should do to retrieve my watch.

November 23, 2015

Order number - I have ordered 2 watches from theshop. A Frederique Constant last year. Service was beyond what I expected , it was packaged extremely well and they sent me emails of where the watch was in route. The second one was last month,a port Luno. Service was even better this year. Again they sent me emails of where the watch was in route, only took a few days to get to me and theshop even sent me an email asking me if I had received the watch!!! No other company does this!! The watches were so beautiful, especially the Frederique Constant, it took my breath away. Both times the watches are packaged extremely well. I would recommend theshop for anyone looking for a watch.

January 01, 1970

Was a great experience - the website is navigable, clean, and pleasant to use. The purchasing was familiar, the guarantee and return policy sane and appropriate. Prices are clearly designed to drive business, but not "out-of-business

May 20, 2016

Great prices!!! Great watch collection!!! Fast shipping!!! Everything you can ask for when shopping for your next time piece!!!

September 04, 2016

Very fair pricing and well packaged fast shipping. Will continue to use and. recommend