boutique u-102

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We speak: English

Chrono Reviews provided by past customers

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February 23, 2016

I placed the order with theshop for international shipping as the watch I wanted was a lot cheaper in the US, even allowing for shipping costs which was almost half as much as the watch itself. theshop kept me very well informed about shipping progress, I was able to track every place the watch passed through on it's (long) journey. I hadn't factored in having to pay for customs/import which was annoying, but still had to be done. So I finally got the watch about 2 weeks after I ordered it.The watch then stopped working after 1 week which was disappointing. The guarantee said to ship it back to the local Fossil centre which I did (at my own cost, and a special trip to the post office) and was then without the watch for 3 weeks. It's been fixed and I've had it back for nearly a week now. So, I probably wouldn't order another watch from theshop because it's been a lot of bother getting it fixed, and if I had bought it locally, I could have had it exchanged immediately when it didn't work. But the initial experience from theshop was fine, and it's not their fault the watch stopped working.Order no ,"0

August 23, 2016

good service, nice watch for my order number

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